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FAQ

FAQ Girl

Cheese Effects is always ready to provide assistance to your inquiry. While waiting for our reply, you may take reference from the list of FAQ below. For more information please contact us here.

 

Cheese Effects Photo Booth has 3 stages

Stage 1: Confirmation and Deposit

[toggle title=”I would like to know more before booking. What should I do?” ]You may learn more by reading our FAQ section or speak to us by filling up the form here. We will contact you as soon as we have received your email.[/toggle] [toggle title=”How can I confirm the booking and reserve the date?” ]Cheese Effects requires a 50% deposit of total cost for confirmation and reservation of date. This is applicable to all private function e.g. weddings, birthday and house warming etc (not required from corporate or government sector). The remaining balance will be made on actual day or inter-bank transfer the day before.[/toggle] [toggle title=”What are the payment modes?” ]Cheese Effects accepts cash on delivery (COD), cheque and inter-bank transfer.[/toggle] [toggle title=”When should I engage you?” ]Cheese Effects cannot guarantee availability. We suggest you to contact us first and let us know your event. As a rule of the thumb for event between( Oct – Dec), it is best to book us 6 months early from the actual event date. [/toggle] [toggle title=”How long should I engage you?” ]Our photo booth package starts at 2 hour per engagement. If required, you may prompt us for an extension (add-on cost) during the photo booth service. However, this is also subject to our schedule for the day. [/toggle] [toggle title=”What time should I allocate the start of Photo Booth Service?” ]We suggest you to align the photo booth Service with guest arrival timing.[/toggle] [toggle title=”What happens after confirmation of deposit?” ]We will issue you an invoice and direct you to access a link which will assist our in-house designer in achieving the ideal design outlook of your photo. [/toggle]

 

Stage 2: Planning and Design

[toggle title=”What are the things that requires planning/ design in this stage?” ]There are 3 things “choice of backdrop” and “photo design(frame)”  [/toggle] [toggle title=”What is photo design(frame)?” ]It is the design that will be imprinted on the actual photo. We advise that this design should be 20% of the area; simple and neat design should be the objective. [/toggle] [toggle title=”What are the choices of backdrop/ photo design(frame) sample?” ]After confirmation, we will direct you to a link which will include all available backdrop and samples. Alternative you may visit our facebook page for immediate preview of our samples. [/toggle] [toggle title=”Is there a display monitor for live preview? What is the size of the monitor? 15, 17, 23 or 27 inches?”] Currently, we are the only vendor who provides a 27″ Monitor for live viewing (mirror) and instant preview of the taken photo. Most importantly a large 27″ Monitor provides the comfort for your guest and VIPs. [/toggle] [toggle title=”What photo paper will the photo be printed on? Is it laminated and waterproof?” ]Photo is printed on industrial grade paper. Our Dye Sub & Thermal printer will automatically sealed the paper with a dye layer (lamination) which protect against UV light, fingerprints, and even water.
 
Unlike ink technologies, there is no smudging, running or blotching because prints are dry and ready to touch as soon as they leave. Also, the photos produced by Dye Sub & Thermal Printer will not turned yellow or sticky over time. [/toggle] [toggle title=”May I know what camera and printer that will be used for my event?” ]Our operate with DSLR Canon and professional studio grade equipment for photography. Our Dye Sub & Thermal printer (not inkjet) is a high volume producer at a speed of 8s/ 4R. Its a powerful printer control engine is designed to maximize image quality with the fastest performing/ printing speed in the market. [/toggle] [toggle title=”The different between Dye Sub & Thermal Printer compared to Inkjet Printer?” ] As mention, the difference between Dye Sub & Thermal Printer and Inkjet Printer mainly lies in the quality of the photo print out.
 
Our Dye Sub & Thermal printer will automatically sealed the paper with a dye layer (lamination) which protect against UV light, fingerprints, and even water.
 
Unlike inkjet technologies, there is no smudging, running or blotching because prints are dry and ready to touch as soon as they leave. Also, the photos produced by Dye Sub & Thermal Printer will not turned yellow or sticky over time.
 
Our Dye Sub & Thermal printer offers 8s per 4R print out in compare to Inkjet Printer which takes 30s per 4R print out.
 
In summary, Dye Sub & Thermal Printer provides highest quality of photo printing compares to Inkjet Printer. [/toggle] [toggle title=”How long is the design/ planning process?” ]We aim to provide draft photo design within 3 days and finalized design within 15days. We will continue to provide adjustment and changes up to 1 week before the date of service. For fully personalized artwork or exclusive theme project may take at lest a month to source material and design.[/toggle] [toggle title=”How can I send in my design concept?” ]We welcome all forms of method from sketches, description and images. You may send in to our mail with an attached file or whatsapp us the image.[/toggle] [toggle title=”I would like to have a customized backdrop. What are the size and can I keep it?” ]Customized backdrop for photo booth is 2.2 x 2.2 metre. Yes! you can keep the backdrop after the service. However, we would like to indicate it is an add-on cost on top of the package. [/toggle] [toggle title=”I am the company’s designer. What are the size, format and other area I should consider for photo frame design?” ]The photo frame design size will be 1844px width 1240px height and format “.png” only. Allocation of approx 3/4 area of empty space for actual shoot placement. You may also contact us here for samples and discuss with us further[/toggle] [toggle title=”What happened next after planning and design?” ]After the completion of the design, we will exchange Point Of Contact (POC) and we will remind you again on our time of arrival. [/toggle]

 

Stage 3: Set-up/ Actual Service

[toggle title=”How much time is needed for set-up?” ]Cheesy team will arrive 1 hour earlier before the time of service. This is to ensure smooth operation for your VIPs and guests.[/toggle] [toggle title=”What are the logistic required for photo booth?” ]We will need 4 x 4 metre of working area. This includes 1 – 2 large table(s) (for working desk & props display) as well as an AC power socket nearby.[/toggle] [toggle title=”If my guest arrived early can I start the photo booth early too?” ]Yes! whenever your guest and I are ready![/toggle] [toggle title=”How many crews are there in a team?” ]Cheesy Team are consist of 2 – 3 members, a photographer, guest usher and printing specialist. [/toggle] [toggle title=”What are the props provided?” ]Cheese Effects offers exclusive highly quality handcrafted props that suits your theme. We aim to achieve uniqueness in every photo booth we provide. You may visit our gallery or facebook to preview the props. [/toggle] [toggle title=”Do you carry different props for different occasion?” ]Yes, we only carry props that fit the occasion. We do have props that are designed specifically for weddings, dnd and open house etc. [/toggle] [toggle title=”Will my guest be paying for the photos?” ]No, Cheese Effects provides unlimited printing and all costs are inclusive in the package. Your guest can print as many as they want, with no extra charge. Equipped with the market fastest printer 8.9s/ photo, rest assured we only offer the best for you. [/toggle] [toggle title=”Will the bride and groom receive any photo album?” ]No, we do not provide customized photo album. We are looking into better gift for bride and groom, do check out our facebook page for updates.[/toggle] [toggle title=”Will all the photos be printed out?” ]Yes definitely! We assure you that all the photos will be printed out before we leave.[/toggle] [toggle title=”What happens after 2 hours of Photo booth?” ]Before the end of session we will inform you to let you know that we are closing in 15mins. You may request for extension, if not we will transfer all photos to your thumb-drive..[/toggle] [toggle title=”Extension of Service?” ]Yes, this is under add-on service of $150/ Hour. You may play by ear and let us know on that day. However this is subject to our availability.[/toggle] [toggle title=”How long does it take to remove the set-up for closing?” ]We will only need 30 minutes to pack and go.[/toggle] [toggle title=”What happens after end of photo booth?” ]Cheese Effects will be uploading all photos on our facebook album for sharing and tagging in about 3 hours. We promise to keep the party going back at home.[/toggle]

 

Any Other Matter (A.O.M)

[toggle title=”What kind of set-up Cheese Effects uses?” ]Cheese Effects is studio based photo booth. There are 2 types of photo booth, an actual booth or studio based. Studio based photo booth are much high quality photos but more complex to set-up. The reason why is because of the studio lighting and equipment used to support the higher quality images. You may research on this so to compare and understand better[/toggle] [toggle title=”How to choose a photo booth?” ] Guideline coming soon![/toggle] [toggle title=”Your props are unique, can I buy it?” ]We do offer sales of handcrafted props. Give us a mail or speak to our Cheesy Team on-site![/toggle] [toggle title=”My friend introduced me here. Can I get a discount?” ]Sure! We are all ready to offer great reference discount. Please indicate your friend’s name under the promotional code/ referral here![/toggle] [toggle title=”Can I meet up with you to preview the hard copy?” ]Yes! Please request via [email protected] for hard copies. We would love to share with you the quality of our photos. [/toggle] [toggle title=”I have other questions to clarify/ discuss with you. How can I contact you?” ]You may contact us via [email protected] or give us a call 84011760.[/toggle]

 

For more information please contact us here.