Buyers Protection & Service Contract

I understand and agree that this constitutes a binding contract between the Customer and Cheese Effects (Reg No: 53287631L). By confirming our service, you are confirming that you have had the opportunity to read the information, to which you are agreeing, below

1. Booking
   
   We require at least a 50% retainer payment to secure your booking date. The remaining amount is due three (3) days before the start of service. The 50% retainer payment is non-refundable.

2. Payment
   
   We accept cash, bank transfer, PayNow, and cheque for retainers. Cheque is not permitted for the actual day.

3. Extension
   
   For an eleventh-hour extension, the additional charge is due upon collection/ return of the booth. Please be advised that the request for an extension is subject to our availability(s).

4. Amendment
   
   Should there be any change(s) to your booking, please inform us at least 15 days prior to your event date. We reserve the right to reject any amendment request made less than 15 days before your event date.

5. Cancellation
   
   An initial 50% retainer will be forfeited for any cancellation of the event.
   The full rental amount will apply to cancellations made on the day of the event.

6. Ownership
   
   No transfer of service ownership can be made under any circumstances. The resale of Cheese Effects Photobooth Packages at any price is prohibited. Cheese Effects reserves the right to cancel any service that has been transferred or resold.

7. Damages of Photobooth Kiosk
   
   We reserve the right to claim compensation for the replacement and/ or repair of our Booth(s) under the following circumstances:
   
   a. Photobooth Kiosk(s) not returned
   b. Photobooth Kiosk(s) stolen and/or lost
   c. Photobooth Kiosk(s) damaged and in need of repair, with the exception of normal wear and tear
   
   The compensation amount invoiced is final and conclusive. The customer has 15 days to make payment of the assessed compensation amount to Cheese Effects.

8. Responsibility Of The Customer
   
   The customer is responsible to inform and/or apply for the permit, if any, with the facility management at the given address to ensure a smooth delivery. In the event whereby Cheese Effects is unauthorized to set up at the given address due to non-fulfillment of the above, the delivery is deemed to have been completed.

9. Liability
   
   In the unlikely event that Cheese Effects is unable to fulfill its obligations, a full refund of the monies paid will be made to the customer within 15 days. Cheese Effects will not be liable for any damages arising directly or indirectly from the late delivery or non-delivery of orders under any of the following circumstances:
   
   a. The recipient was not present at the address given within the hours during which delivery was requested
   b. An incorrect address was provided
   c. No such person at the given address
   d. No valid contact number was provided for Cheese Effects to reasonably attempt to contact the recipient
   e. No access was granted to Cheese Effects by the facility management at the given address
   f. The Customer did not apply for the required permit (please refer to point 8)
   g. Cancellation of engaged service due to the Customer’s personal reason
   h. Unfit venue condition for the installation of Photobooth Kiosk(s) (please refer to point 10)

10. Safety
    
    The customer is to ensure the safety of everyone at the compound. Removal of Photobooth Kiosk(s) component or adjustment of Photobooth Kiosk(s) can only be provided by Cheese Effects Staff on-site.
    
    Photobooth Kiosk(s) powered using AC electricity are solely designed for indoor and not permitted for non-sheltered outdoor use.
    
    Cheese Effects will not be liable for loss or damage beyond death or personal injury arising directly or indirectly from the rental of the Photobooth Kiosk under any of the following circumstances:
    
    a. The Photobooth Kiosk(s) have been shifted or adjusted after our placement
    b. Removing any of any Photobooth Kiosk(s) component
    c. Adjustment of the Photobooth Kiosk(s) electrical component
    d. Collapsing of Photobooth Kiosk(s) due to human factors such as sitting, tripping, and leaning on the props.

11. Limitation Of Liability
    
    In any event, and notwithstanding anything contained herein, Cheese Effects’s liability in contract, tort (including negligence or breach of statutory duty), or otherwise howsoever, and whatever the cause thereof, arising by reason of or in connection with the sales and purchase order (except in relation to death or personal injury caused to the customer by the willful act or gross negligence of Cheese Effects or its employees while acting in the course of their employment) shall be limited to the Rental Price, or Sale Price for a custom order. The customer shall not seek from Cheese Effects any compensation whether indirect, consequential, incidental, special, exemplary, and/or punitive damages arising out of or relating to the sales and purchase order.
    
    
12. Abuse of Staff
    
    The Cheese Effects and the Customer agree that no form of abuse against Cheese Effects’s employees will be condoned in the workplace. Such abuse may take the form of the application of force, threats, severe verbal abuse, or harassment of a personal or racial nature. Both parties will work together to recognize and resolve such problems as they arise.